Counselling at S.H.E.
Our counselling is respectful and allows women to set their own goals and their own pace.
Appointments last an hour, unless a prior arrangement is made with your counsellor.
We try to keep appointments to time.
Workers at S.H.E. are accountable to clients. If you are unhappy in any way we encourage
you to let your counseller or another member of S.H.E. know. A copy of the grievance
procedure is available from any worker at S.H.E.
S.H.E. is a free and confidential counselling and support service for women affected by abuse in an intimate relationship.
SHE is a non-crisis service.
We provide face-to-face and telephone counselling between 9.00 am and 4.30 pm Monday to Friday.
We facilitate support groups and occasional lunchtime meetings.
We provide support groups and referral to other appropriate agencies and service.
You have the right to be treated with respect at all times.
You have the right to feel physically and emotionally safe.
You have the right to access your own notes.
You have the right to change counsellors.
You have a right to have your feelings and experiences acknowledged.
You have a right to clear information and relevant referrals.
S.H.E. is a confidential service, which means that your information stays within the service with the following exceptions:
If you require information to be passed on, you are required to sign a Permission to Release Information Form and to initial any written information we send out.
If there is a risk of serious harm to yourself or others we may need to seek outside help.
Counsellor at S.H.E. will contact Intake and Assessment if we believe a child is at risk of being harmed. Your counsellor will discuss this with you beforehand, if possible.
If you wish for more information regarding confidentiality issues please ask you counsellor.
Domestic violence or abuse is used to describe the behaviours and the misuse of power used by one person to gain control over another. If may occur in marriages, defacto relationships or while dating. We believe domestic violence/abuse occurs where there is unequal power between partners and when one partner is made to feel powerless, helpless and/or fearful
Tactics used to gain and keep control of a partner may include: emotional, verbal, social, economic abuses and/or physical and sexual violence.
The person using these tactics is responsible for their behaviour
To live in safety and free from violence
To equality and respect
To choices about their lives.
And that woman are experts on their own lives.
We ask that you keep our address confidential. This provides you and other women with privacy and assists with ensuring the safety of clients and workers.
We ask that you remember appointments are usually for one hour.
We ask you to let us know if you are going to be late or are unable to keep an appointment.
We ask that you are not under the influence of drugs or alcohol.
We ask that you respect the rights of others whilst at S.H.E.